BCBSOK and DispatchHealth Extends Mobile Urgent Care to Members

(OKLAHOMA CITY, Okla.) – Blue Cross and Blue Shield of Oklahoma (BCBSOK), the region’s health care leader and DispatchHealth, a leading provider of mobile health care, are working together to offer mobile urgent care services to BCBSOK members in Oklahoma City and the surrounding areas. This innovative mobile service will deliver convenient, high-quality urgent care services in the comfort of a patient’s home, work or location of need. Together, BCBSOK and DispatchHealth are pioneering mobile health care to provide coordinated health care services, while improving access to high-value care. The service is available to BCBSOK members at in-network rates.

“We are excited to have DispatchHealth in the Oklahoma City Metro Area. Our members will now have convenient access to high-quality health care at an affordable price,” Said Joseph Cunningham, MD, Divisional Sr. VP of Health Care Delivery and Chief Medical Officer for BCBSOK.

DispatchHealth launched its mobile service in the Oklahoma City metro area in May 2018. Licensed medical professionals respond to calls to treat common-to-complex illnesses, seven days a week, providing convenience and access to high-quality health care in patients’ locations of need, at an affordable price. DispatchHealth will serve the Oklahoma City area and treat common ailments including:

  • Urinary tract infections
  • Dehydration
  • Minor orthopedic injuries
  • Asthma
  • Constipation
  • Nosebleeds
  • Nausea/vomiting
  • Lacerations

The ER-trained medical team will also be able to perform a variety of procedures including:

  • IV fluids and medications
  • Repair of simple wounds with suture or medical adhesive
  • Drain a skin abscess
  • Replace a gastrostomy tube
  • Select laboratory tests
  • Breathing treatments
  • Bladder catheterization
  • Splinting and casting

“DispatchHealth is excited to work with BCBSOK to improve access to care, improve the patient experience and decrease the overall cost of care for the Oklahoma City area,” said Dr. Mark Prather, CEO of DispatchHealth. “Whether caring for an elderly parent, an injured or ill child, or facing an acute illness or injury themselves, consumers have a new option to address on- demand healthcare needs without the expense, inconvenience and time so often associated with urgent and emergency care facilities.”

This mobile health delivery model enables BCBSOK and DispatchHealth to deliver optimal health care and support. As a result, more people will receive the right care, at the right time, in the right place. DispatchHealth services are available from 8 a.m. to 8 p.m., seven days a week, including holidays.

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About Blue Cross and Blue Shield of Oklahoma 
Throughout its 77-year history, Blue Cross and Blue Shield of Oklahoma has been committed to meeting the health care financing needs of Oklahomans. As the state’s oldest and largest private health insurer, Blue Cross and Blue Shield of Oklahoma provides health care benefit plans for more than 800,000 Oklahomans. For more information, visit bcbsok.com. Blue Cross and Blue Shield of Oklahoma is a Division of Health Care Service Corporation (which operates Blue Cross and Blue Shield plans in Texas, Illinois, Oklahoma, Montana and New Mexico), the country’s largest customer-owned health insurer and fourth largest health insurer overall. Health Care Service Corporation is a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association.

About DispatchHealth 
DispatchHealth offers consumers on-demand medical care in their homes or place of work in order to increase quality and convenience and dramatically reduce unnecessary cost. The company’s mobile technology platform extends the capabilities healthcare teams, health systems and payers to serve patients where they can access care most conveniently. Its innovation was recognized by the AARP Foundation/Rock Health 2017 Aging in Place Challenge for reducing unnecessary health care costs and hospital readmission rates, allowing older adults the opportunity to live independently in their homes. DispatchHealth has raised $37 million, led by Alta Partners and Questa Capital, to rapidly expand its services and partnerships. For more information, visit DispatchHealth.com