Susan Lanesey has over 25 years of clinical and healthcare administrative experience in managed care and ACO operations, clinical integration, population health, information technology development, and healthcare compliance.
Prior to joining DispatchHealth, Susan was the founder and president of a healthcare technology and services company that provided chronic care management service to the Medicare population. She also held leadership roles in organizations such as Health Net, United Healthcare, CorSolutions, Gentiva and large integrated Commercial, Medicare, and Medicaid ACO organizations.
Susan has unique insights into the transition from fee-for-service to value-based reimbursement models and has developed healthcare teams from the ground-up across numerous healthcare organizations to drive progressive and meaningful process and change that leads to improved patient care, operational efficiency, and profitability. She is passionate in her goal of improving the patient care experience, and quality of care, and in developing empowered teams across the continuum of care.
Ms. Lanesey is a licensed registered nurse in Pennsylvania, New York, and Connecticut. She studied and obtained a bachelor’s degree in Organizational Leadership from the Quinnipiac School of Business in Connecticut and her Master’s in Business Administration degree from the University of Scranton in Pennsylvania.