Shively urgent medical care & COVID testing
DispatchHealth arrives fully equipped to test and treat everything an urgent care can, at the same cost as an urgent care visit. Proudly providing same-day medical care to adults and children throughout Shively. Open 365 days a year.
Urgent care has arrived
Experience relief when our medical team arrives at your door. DispatchHealth is much more than an urgent care provider, offering many of the same services as an emergency room, minus the high ER costs and wait times.
- Same cost as an urgent care
- Open 7 days a week, including holidays
- 8 AM - 10 PM
How it works
Getting an urgent care appointment in Shively has never been easier
Patients without symptoms: Not currently offering COVID-19 testing for asymptomatic patients.
DispatchHealth administers either RT-PCR test or a lateral flow antigen test. Thin nasal swabs are quickly inserted into the patient’s nose to collect the specimen. The type of COVID-19 test administered is at the discretion of the provider.
Insurance we accept
DispatchHealth’s prices are competitive with conventional urgent care facilities and cost 80-90% less than an ER. We accept Medicare, Medicare Advantage and more!
Common urgent medical care questions
DispatchHealth’s qualified practitioners provide in-home urgent treatment for a wide array of non-life-threatening medical conditions. We cater to just about everyone, from babies ages three months and older to seniors, and are at work 365 days a year to meet the medical needs of busy people like you.
To see a full list of all conditions and symptoms we treat, click here.
After contacting us, it typically takes 1-2 hours for a medical team to come to your location. Please note that the ETA may vary depending on the number of patient visits we have that day. When you call to schedule a visit, you will be given an approximate arrival time.
While many Shively urgent cares don’t provide x-rays, DispatchHealth does offer x-rays and mobile imaging. This means we’ll come to your home to address your minor breaks, sprains, and bruises and get you a mobile x-ray if necessary.
A visit with DispatchHealth costs roughly the same as a walk-in Shively urgent care visit. On average, most patients pay anywhere from $5 – $50 after insurance. The percentage of the total bill you’re responsible for is determined by your insurance plan. Note that if you have a high deductible plan, you will need to meet your deductible before your insurance will cover the cost.
If you do not have or we are not contracted with your insurance company, DispatchHealth accepts payment of a flat rate of $275 at the time of treatment via credit card. This flat rate is for everything that we do, which includes medications administered, procedures performed, and on-site lab tests obtained. At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services. Payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account account (FSA) payments.
Booking an appointment with us is easy! Simply give us a call or click here.
Our teams wear surgical masks and gloves for every patient encounter. For patients with respiratory and/or COVID-19 symptoms, our teams also wear N95 respirator masks, eye protection, gowns, and shoe covers. Our teams follow strict guidelines for entering and exiting patient homes, and we thoroughly disinfect our kits and cars after every patient visit. Learn more about our COVID-19 response.
Join Thousands of Happy Patients
It was Easter Sunday and my daughter was really ill. I called DispatchHealth desperately - and they were open! They came out right away.
I’ve used DispatchHealth several times, and the care is consistently great. I feel totally confident calling them.
They brought everything you would see in an emergency room, but the emergency room was our bedroom! They set up an IV. They knew what they were doing. And they were very personable. We never felt rushed. And the insurance covered it all. We didn’t have to pay a dime.
I wasn’t sure if I should go to the ER. My doctor recommended DispatchHealth. It’s great for people like me who have COPD and other health issues. They tested my blood, ran COVID and flu tests, and even gave me IV fluids. Before leaving they sent a prescription to my pharmacy.
They did the ultrasound right there with my Dad on the bed. Didn’t have to go to the emergency room or anything. And the results went straight to his doctor. Very professional, just seamless. And they were very caring and compassionate.
It was wonderful to know that someone would come to the house within a few hours. Every experience we’ve had with them has been excellent. Whenever they leave, they know how grateful we are that they came to our house and helped us.
Quality urgent care services in Shively, KY
- Jefferson County, which encompasses the city of Shively, is home to Norton Children’s Hospital and University of Louisville Hospital, two of only four Level I Trauma Centers located in the state of Kentucky.
- Located in the heart of Shively, the 21-acre Shively Park has plenty to offer, from multiple tennis courts to playgrounds for children, making it a prime spot for outdoor physical activity.
- According to U.S. News & World Report’s list of Healthiest Communities, Jefferson County boasts a higher overall score than the state of Kentucky as a whole.
- 27.8% of Shively residents do at least 10 continuous minutes of walking or biking daily.
Who doesn’t want same-day access to quality healthcare providers when they are sick?
When you or a loved one is feeling under the weather, the last thing you want to do is wait for an appointment. That’s where urgent care comes in. Urgent care is a great option when you need medical care, but your regular doctor’s office is closed. They provide many of the same services as an emergency room but at a fraction of the cost. Get a breakdown of everything you need to know about urgent care centers, including what services they offer, how much they cost, and what insurance plans they accept.
Shively Urgent Care Hours & Wait Times
Urgent care centers in Shively are typically open most days a week and on some holiday. This means that you can usually get in to see a doctor within a few hours of arriving at the center. The wait times will vary depending on how busy the provider is and the type of services you seek. Some centers have an online check-in system or a phone number you can call so that you can see how long the wait will be before you even leave your house.
Instead of leaving your home, DispatchHealth can come to your house 365 days a year, including holidays, for extended hours in all cities we service. Avoid the waiting room and exposing yourself or your loved one to other illnesses.
Common Services & Pricing for Urgent Care
DispatchHealth sends fully equipped medical professionals to your front door with everything needed to help you feel better, faster. We treat a wide range of conditions for patients aged three months and up, dealing with serious health concerns like pneumonia, COPD, or a UTI. View our conditions page to learn what we can treat in your home.
Shively urgent care centers provide a wide range of services for adults, the elderly, and children. Most urgent care providers are equipped to handle minor injuries and illnesses, such as colds and flu, ear infections, cuts and scrapes, and sprains and strains. Some urgent care providers, like DispatchHealth, also offer X-rays and laboratory testing. The price of services at an urgent care center will vary depending on the type of service rendered and whether or not you have insurance. The pricing for services is typically much lower than what you would find in an emergency room as well. Most centers accept major insurance plans and offer discounts for cash-paying customers. If you have insurance coverage, you can expect the costs to be similar to the co-pay for visiting a specialist.
Accepted Insurance & Payments to Urgent Care
When you visit urgent care, you will be asked about your insurance. The staff will then verify your coverage and let you know your estimated co-pay. Most urgent care accept major insurance plans. If you do not have insurance, or if your insurance does not cover the services you are seeking, the center will often offer a discount for cash-paying customers. You can also call ahead to find out what the pricing options are so that you can plan accordingly.
DispatchHealth partners with most Medicare Advantage and commercial plans in the markets we serve. Visit our location page to view your local coverage.