DispatchHealth providers unpack rover for patient

Our Impact: Moving healthcare forward.

Together with our partners, we’re tackling the sector’s most urgent challenges head-on by unlocking the advantages of high-acuity healthcare at home, at scale.

  • My daughter is on a ventilator, so she’s
    pretty much homebound. It’s wonderful to know that someone can come to our house. I really feel they care about my daughter.
    Marianne K
    Mom and Caregiver
  • I have the utmost confidence in the care, medical decisions and advice provided regarding my almost 100-year-old father. I cannot express adequately what a tremendous service and benefit this is to my father and me as his sole caregiver. We are so grateful.
    Billie Gene S.
    Caregiver of Dispatch Patient
DispatchHealth Providers unloading the rover with medical cases

Proud to Partner with Leaders Nationwide

  • United Healthcare Logo
  • Aetna Logo
  • Humana Logo
  • AdventHealth logo
  • innovage logo
  • Cigna Healthcare Logo
  • UCI UC Irvine logo
  • AARP logo
  • Multicare logo
  • first light home care logo
  • brookdale senior living logo
  • five star senior living logo
  • christian living communities
  • Encompass Health logo
  • Texas Health
  • AMADA_Logo.svg
  • Regence
  • OptumCare
  • Centerwell
  • And more - placeholder
Senior woman using laptop at her kitchen counter and taking notes
Managing Total Cost of Care

When resources reach further, everybody benefits. That’s the core idea behind our innovative at-home care model.

Our programs span the full spectrum of need, from acute care mobile response, to bridge care following a procedure, to advanced care at home. And at every turn, we partner with you to identify and target the right patients for our model; the high-cost and high-needs patients that drive medical expense.

$1,430
Acute care net medical cost savings per episode.[3]

$5,000–$7,000
Net medical cost savings per advanced care episode.[4]

$1.6 billion
Acute care net medical cost savings across all markets to date.[3]

Patient talking to providers in her bedroom about her care
Creating Care Capacity

Our approach to capacity expansion is simple: be there where the need is greatest. That’s why we designed our model to serve high-need, medically complex patients, with particular focus on the moments where traditional healthcare delivery models are under greatest strain.

After-Hours and Peak Season Care Shortages
45% of our acute care patients are seen outside of normal office hours.[5]

ER & Ambulance Overuse
61% of our acute care patients avoid an unnecessary trip to the ER, and 22% avoid an ambulance.[6]

Avoidable Hospital Admissions & Readmissions
Our advanced care readmission rate is 58% lower than the industry average for traditional hospitalization.[7]

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Improving Patient Outcomes & Experience

DispatchHealth was founded on the truth that many types of care traditionally delivered in a hospital or ER can be administered just as effectively in the home. We’ve believed from day one that realizing this vision will bring transformational benefits to providers, payers and — above all — patients.

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Skilled Eyes on Every Patient

In-person care by our own employed, clinical personnel is the bedrock of our model. Every patient encounter brings at least one care team member to the patient’s home.

Superior Attention to SDOH
Patients seen by DispatchHealth reap the benefits of thorough screening on social determinants of health and interventions where appropriate.

Superb Patient Satisfaction Rating
70% of patients report that they are comfortable receiving care at home.[8] Among those seen by DispatchHealth, our care team earns an NPS rating of 97.[2]

Footnotes

1. DispatchHealth Analytics; medical cost savings, 2024.
2. DispatchHealth Analytics; NPS survey of 204,675 acute care patients, 2024.
3. DispatchHealth Analytics; acute care medical cost savings across all markets, 2024.
4. DispatchHealth Analytics; medical cost savings in advanced care markets, 2023.
5. DispatchHealth Analytics; acute care patients, 2024.
6. DispatchHealth Analytics; acute care medical cost savings by diversion across all markets, 2024.
7. DispatchHealth Analytics; advanced care markets, 2022; 30-day hospital readmission rate compared to national average of 20%, AHRQ statistical brief, 2021.
8. Morning Consult; Perception of Clinical Care in the Home, 2021.

Partner with us

Get in touch to find out how we can be part of your patients’ success.