2020 was a year like no other. This unprecedented time was filled with personal and professional challenges that were felt by everyone. Despite it all, we can look back and be proud of what we have accomplished at DispatchHealth through courage, innovation, integrity and compassion.
Over the last year, we cared for nearly 140,000 patients, almost doubling our year over year growth with an annual cost savings of $158M. The global pandemic brought urgency to delivering healthcare to nearly 29,000 patients experiencing COVID-like symptoms while administering even more COVID tests through patient visits and community initiatives. In 2020 we expanded our footprint into 10 new markets and now service 28 cities throughout the country. We continue to provide care across the continuum to better meet the needs of our patients through additional service offerings like Bridge Care (a readmission alternative), Advanced Care (a hospital alternative), and telehealth. What has taken place during this time has only reinforced the need to serve out our mission of providing patient-centered care through the power of technology, convenience and service.
As we approach a new year, we will continue to build on the momentum that inspires us to keep going and keep growing. Ultimately, to impact our nation in a lasting way by delivering on-demand care to patients at home where they recover safely, comfortably and at a lower cost.