hesh_201804_DispatchHealth_1725

We’ve partnered with leading insurance companies

Our extensive partnerships with major insurance companies, in addition to Medicare and Medicaid, allow us to deliver high-quality and affordable urgent care in your home. We typically bill your insurance just like an urgent care, but we bring the care to you.

 
Some of our partnerships
  • Anthem Logo
  • United Healthcare Logo
  • Aetna Logo
  • Cigna Logo
  • Humana Logo
  • Bright Health Logo
  • UMR Logo
  • AARP logo

We partner with most Medicare advantage, commercial and managed Medicaid plans in the markets we serve. Visit our location page to view your local coverage.

What does a visit cost?
Based on nearly 30,000 patient claims over the last three years, on average a patient pays the following amount out of pocket for their DispatchHealth visit. Please keep in mind the total amount you’re responsible for varies based on your specific insurance plan. For COVID-19 test pricing, visit our COVID-19 page.
Commercial
$44.03
Medicare Advantage
$17.33
Medicare with Secondary Insurance
$5.44
Medicare without Secondary Insurance
$27.31
Total cost of care for a DispatchHealth visit

Your bill may show charges that are higher than these numbers. Medical charges are different than what is allowed by your insurance company and what you may pay out of pocket. DispatchHealth payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account (FSA). At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services.

For billing questions, contact us directly at 888-908-0553

EOB illustration
Explanation of benefits (EOB)
Typically, you should receive an Explanation of Benefits (EOB) from your insurance company 30-45 days after your visit. This will explain what they covered based on the services rendered at the time of the visit.
Services
Your services bill
You may then receive a bill from DispatchHealth. The amount is based on your insurance plan / deductible and is determined by your insurance company. Your bill is based on the level of care provided. Bills are submitted to your insurance company using the DispatchHealth billing team.
Common questions
How much does a DispatchHealth visit cost?

A visit with DispatchHealth costs roughly the same as a walk-in urgent care visit. On average, most patients pay anywhere from $5 – $50 after insurance. The percentage of the total bill you’re responsible for is determined by your insurance plan. Note that if you have a high deductible plan, you will need to meet your deductible before your insurance will cover the cost.

What if I don’t have insurance?

If you do not have or we are not contracted with your insurance company, DispatchHealth accepts payment of a flat rate of $275 at the time of treatment via credit card. This flat rate is for everything that we do, which includes medications administered, procedures performed, and on-site lab tests obtained. At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services. Payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account (FSA) payments.

How quickly does the medical team arrive at my home?

After contacting us, it typically takes 1-2 hours for a medical team to come to your location. Please note that the ETA may vary depending on the number of patient visits we have that day. When you call to schedule a visit, you will be given an accurate arrival time.

Who are the DispatchHealth providers that come to me?

Two providers arrive at your home, including a physician assistant or nurse practitioner, and a DispatchHealth medical technician. An ER physician is always available by phone for consults.

How do I book an appointment?

Booking an appointment with us is easy! Simply give us a call or click here.