DispatchHealth providers using iPad to guide father with care instructions after delivering personalized care for his son.

Affordable, high-quality medical care that comes to you

Your DispatchHealth visit will be billed the same as an in-network visit to urgent care.


We partner with most insurance companies to bring you affordable care

  • Anthem BlueCross BlueShield Logo
  • United Healthcare Logo
  • Aetna Logo
  • Cigna healthcare logo
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  • AARP logo

DispatchHealth accepts most major insurance plans in the areas we serve, including Medicare Advantage and Managed Medicaid. Visit our location page to view your local coverage.

What does a visit cost?

On average a patient pays the following amount out of pocket for their DispatchHealth visit. Please keep in mind the total amount you’re responsible for varies based on your specific insurance plan.
Private / Employee Insurance
$ 0
Medicare Advantage
$ 0
Medicare with Secondary Insurance
$ 0
Medicare without Secondary Insurance
$ 0

Total cost of care for a DispatchHealth visit

Your bill may show charges that are higher than these numbers. Medical charges are different than what is allowed by your insurance company and what you may pay out of pocket. DispatchHealth payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account (FSA). At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services.

For billing questions, contact us directly at 888-908-0553

EOB illustration

Explanation of benefits (EOB)

Typically, you should receive an Explanation of Benefits (EOB) from your insurance company 30-45 days after your visit. This will explain what they covered based on the services rendered at the time of the visit.

Your services bill

You may then receive a bill from DispatchHealth. The amount is based on your insurance plan / deductible and is determined by your insurance company. Your bill is based on the level of care provided. Bills are submitted to your insurance company using the DispatchHealth billing team.

Common questions

Do you really come to my house?

Yes. DispatchHealth is a different kind of healthcare. We believe that often the best place for care, recovery and healing is where you’re most comfortable — right at home. And many types of care can be delivered at home just as effectively as in a traditional urgent care clinic, emergency room or hospital.

How much does a DispatchHealth visit cost?

A visit with DispatchHealth is typically the same cost as an in-network urgent care visit, and just a fraction of a trip to the ER. Our cost page gives estimated out-of-pocket charges for many common insurance networks. Keep in mind that your specific bill may depend on whether you’ve met your deductible.

Who will provide my care?

We employ the same experienced professionals you would see in an urgent care, emergency room or hospital. Depending on your individual needs, your DispatchHealth team may include an emergency medicine or internal medicine physician, physician assistant, nurse practitioner, nurse, medical technician, and/or imaging technician. They bring all the tools and technology needed to treat most non-life-threatening emergencies.

What if I don't have insurance?

If you don’t have insurance, or we don’t work with your insurance provider, you can still receive care from DispatchHealth at a flat rate of $375 per visit. This cost covers everything we do, including administering medication, procedures, and on-site lab tests.

You can pay your bill by credit, debit, health savings account (HSA), health reimbursement account (HRA) or flexible spending account (FSA).

At times we may recommend additional services from other providers such as imaging, labs or prescriptions. These follow-ups are not included in your DispatchHealth visit, and will result in separate bills from other providers.

How does DispatchHealth decide who to visit each day, and what happens if you can't see me?

Many factors go into planning visits each day. Things like how many people need our help, where they live, how urgent their needs are, and the healthcare professionals we have available all play a part. We also partner with value-based care networks (i.e. insurers, hospitals, health systems, physician groups, etc.) to take care of their high-need patients who come first when scheduling.

Sometimes, we’re really busy and can’t fit everyone in for a visit that day. If that happens, we will let you know so you can choose to be seen by us the following day or find another place where you can get care.

Get expert care today in the comfort of home