We bring the power of the hospital to the comfort of home.

Working with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.
Here’s what we have helped our partners accomplish so far:
Facility based care avoidance - ER, hospital and skilled nursing facilities
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Average NPS score: Industry-leading patient satisfaction ratings
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Patients seen outside of typical office hours
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of visits result in clinical notes transfer to PCP or specialist
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Partners of every type rely on us as a strategy-driven resource that powers positive clinical outcomes, increased savings, and continued progress toward the Quadruple Aim.

Work with us to:
• Capitalize on the shift to in-home care
• Expand your care capabilities
• Serve your communities in new and vital ways
Divert non-emergent ER usage and cut readmissions in half*

Our scalable hospital alternatives integrate seamlessly into your operations, providing exceptional healthcare for patients of every level of need—all in the home.

Care

The DispatchHealth care system
Pre hospital
On-demand urgent medical care (Acute care)

Same-day, high-acuity medical interventions in the home that provide an alternative for unnecessary/non-emergent ER visits. Care team includes a physician assistant or nurse practitioner and a medical technician, supported by an emergency medicine or internal medicine physician if necessary. Lab and procedural capabilities and diagnostics, IV medications, and more.

Hospital
In-home hospital alternative

In-home hospital alternative with 24/7 monitoring. The care team consists of a hospitalist-trained internist, supported by a team of advanced practice providers and a nurse care coordinator. Service includes daily rounding, nursing, remote patient monitoring, physical therapy, care coordination, ADL support, and meal prep.

Readmission avoidance for high-risk patients via a home visit 24 - 72 hours post-discharge. Team evaluates gaps in care plan and makes the appropriate adjustments to ensure a smooth, safe transition from hospital to home. Care team consists of a medical technician and a physician assistant or nurse practitioner, virtually supported by an emergency medicine physician.

Post hospital
SNF at home

Alternative to a skilled nursing facility: post-discharge, in-home support for complex medical and surgical patients. The care team consists of a hospitalist, supported by a team of advanced practice providers and a nurse care coordinator. Team provides 24/7 coverage to observe and treat patient, with a focus on physical and occupational therapy.

Transitional care

Readmission avoidance for high-risk patients via a home visit 24 - 72 hours post-discharge. Team evaluates gaps in care plan and makes the appropriate adjustments to ensure a smooth, safe transition from hospital to home. Care team consists of a medical technician and a physician assistant or nurse practitioner, virtually supported by an emergency medicine physician.

Follow-up visit for patients at high-risk of bounce-back within 48 hours of discharge from the ED. Medication reconciliation, condition specific assessment and care planning.

Outpatient support
Population health

Proactive visit to high utilizers with general assessment and education - goal to encourage use of DH and reduce unnecessary use of ED.

Last mile care

Physical hands-on support + lab + telepresentation to extend practice into the home to treat more medically complex issues.

Digital sounds heart and lungs, digital images/video of ears, throat, skin, measures heart rate/body temperature.

With clinical capabilities for in-home imaging and ultrasound, procedures, pharmacology, monitoring, and laboratory, we gain a unique perspective into what contributes to a patient’s health. We’ve taken that perspective one step further and have developed connected technology and protocols to address any observed social determinants of health issues and plugin community and digital resources.

*Readmission reduction with health system Bridge Care implementation

Dynamic Mobile Imaging furthers DispatchHealth’s industry transforming vision of creating the world’s largest in-home care system and ensuring convenient, safe and lower-cost medical care.
Our happy partners
Lower healthcare costs, improved clinical outcomes, and incredible NPS scores are waiting. Imagine what we can achieve together.