Richmond urgent medical care & COVID testing
In your home. On your terms. We’re transforming healthcare for the better, with you in mind.
Stay home, stay safe, let DispatchHealth come to you
For the same cost as an urgent care visit, the DispatchHealth house call team arrives at your door able to test and treat COVID-19 symptoms, flu, strep, mono... don't worry, we treat everything an urgent care can, and more.
- Open 7 days a week, including holidays
- 7 AM - 9 PM
When you’re dealing with an injury or illness, we bring exceptional, same-day healthcare to your door. We accept most insurance, including Medicare and Medicare Advantage.
Patients without symptoms: Not currently offering COVID-19 testing for asymptomatic patients.
DispatchHealth administers either RT-PCR test or a lateral flow antigen test. Thin nasal swabs are quickly inserted into the patient’s nose to collect the specimen. The type of COVID-19 test administered is at the discretion of the provider.
DispatchHealth’s prices are competitive with conventional urgent care facilities and cost 80-90% less than an ER. We accept Medicare, Medicare Advantage and more!
DispatchHealth’s qualified practitioners provide in-home urgent treatment for a wide array of non-life-threatening medical conditions. We cater to just about everyone, from babies ages three months and older to seniors, and are at work 365 days a year to meet the medical needs of busy people like you.
To see a full list of all conditions and symptoms we treat, click here.
Our teams wear surgical masks and gloves for every patient encounter. For patients with respiratory and/or COVID-19 symptoms, our teams also wear N95 respirator masks, eye protection, gowns, and shoe covers. Our teams follow strict guidelines for entering and exiting patient homes, and we thoroughly disinfect our kits and cars after every patient visit. Learn more about our COVID-19 response.
After contacting us, it typically takes 1-2 hours for a medical team to come to your location. Please note that the ETA may vary depending on the number of patient visits we have that day. When you call to schedule a visit, you will be given an approximate arrival time.
A visit with DispatchHealth costs roughly the same as a walk-in urgent care visit. On average, most patients pay anywhere from $5 – $50 after insurance. The percentage of the total bill you’re responsible for is determined by your insurance plan. Note that if you have a high deductible plan, you will need to meet your deductible before your insurance will cover the cost.
If you do not have or we are not contracted with your insurance company, DispatchHealth accepts payment of a flat rate of $275 at the time of treatment via credit card. This flat rate is for everything that we do, which includes medications administered, procedures performed, and on-site lab tests obtained. At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services. Payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account account (FSA) payments.
Booking an appointment with us is easy! Simply give us a call or click here.