Effective, compassionate, right-sized care in the home.
Built on a foundation of patient safety, our care model spans the full spectrum of need from ER-Alternative Care to Hospital-Alternative Care to Transitional Care at Home.
Addressing Critical Gaps in the Brick-and-Mortar Model
Our healthcare system without walls extends the right care to the right patient at the right time.
A Proactive Partner in Care
Our teams work in concert with health systems and community providers to ensure quality and continuity of care.
- Documentation and coding to support HEDIS gap closure
- Medication reconciliation
- Robust communication with the patient’s primary care team
- Help connecting with a PCP, for patients who don’t have one
Meet Patricia
At 81, Patricia had been hospitalized repeatedly with COPD and CHF exacerbations. But timely, coordinated at-home care from DispatchHealth offered a new approach. With the support of her DispatchHealth team, Patricia was able to break the cycle of repeat hospitalizations and become a more active participant in her own health and wellness.
Treating nearly all non-life-threatening conditions in the home.
We are equipped to handle the full range of routine procedures offered in an ER or hospital to patients facing serious or complex conditions.
- Moderately complex point of care lab testing
- Prescription reconciliation & ordering
- First dose medications
- Skilled bedside procedures
- Patient risk stratification & nurse triage
- Portable x-ray & ultrasound
- 24/7 nurse virtual monitoring & intervention
Our experienced teams treat all the most commonly avoidable ER diagnoses and more.
- Common ailments
- Bronchitis
- Fatigue/weakness
- Falls
- Fever
- Influenza Cardiology
- CHF exacerbation
- Palpitations Dermatology
- Abscess
- Cellulitis
- Lacerations requiring sutures or staples
- Wound care Ear, nose, and throat
- Facial trauma
- Common ailments
- Bronchitis
- Fatigue/weakness
- Falls
- Fever
- Influenza Cardiology
- CHF exacerbation
- Palpitations Dermatology
- Abscess
- Cellulitis
- Lacerations requiring sutures or staples
- Wound care Ear, nose, and throat
- Facial trauma
- Strains or sprains Neurological
- Headaches/migraines
- Vertigo Ophthalmology
- Corneal abrasion
- Foreign body removal
- Periorbital cellulitis Respiratory
- Asthma exacerbation
- COPD exacerbation
- COVID-19
- Croup
- Pneumonia
Our Commitment: Full Coordination for Effective Risk Assessment
56% of our patients are directed to DispatchHealth by a member of their care team – ensuring that we are seeing and treating patients who are moderate to high acuity and otherwise would seek care at an ER.[1]
For Chronic Illness
We’ve proven that chronic illness crises can often be safely and effectively managed at home, with far greater patient comfort.
For Those with Mobility Concerns
We’re here for seniors and others who can’t easily leave the home or are too ill to travel and might otherwise skip or delay needed care.
For Frequent ER Users
We provide an alternative for patients with a history of frequent ER utilization for inappropriate services or lower acuity needs.
Meet James
With a history of hypertension, Parkinson’s disease and depression, James was at high risk for complications following a hip replacement, but declined a skilled nursing facility stay. Thanks to DispatchHealth, James received timely, coordinated follow-up care in the comfort of home – support that meant the difference between a smooth recovery and a likely readmission.
Footnotes
- DispatchHealth Analytics, 2024.
