(COLORADO SPRINGS, COLO.) Centura Health, the regions health care leader and DispatchHealth, a leading provider of mobile and virtual health care, today announced the expansion of mobile health care services to Colorado Springs on May 1, 2017. This innovative partnership will deliver convenient, high-quality acute and primary care in the comfort of a consumer’s home, at work or in the location of need. Together, Centura Health and DispatchHealth are pioneering mobile health care to provide coordinated health care services, while improving access to high-value care.
Centura Health and DispatchHealth launched their partnership in October 2015 in the Denver Metro area. There are currently four DispatchHealth teams serving patients every day. Beginning in May, DispatchHealth will expand its services to Colorado Springs communities in partnership with Centura Health and Penrose-St. Francis. Skilled medical teams will be dispatched to treat common-to-complex illnesses, seven days a week, providing convenience and access to high-quality health care in patients location of need, at an affordable price. DispatchHealth will serve the Colorado Springs area and treat common ailments including urinary tract infections, dehydration, minor fractures, asthma, constipation, nosebleeds, nausea/vomiting, lacerations and more. The team will also be able to perform point-of-care labs, infectious disease testing, IV fluids, splinting and much more right in the home by a skilled ED-trained medical team.
DispatchHealth is excited to further extend its partnership with Centura Health to improve access to care, improve the patient experience and decrease the overall cost of care for the CO Springs community said Dr. Mark Prather, CEO of DispatchHealth. Whether caring for an elderly parent, an injured or ill child, or facing an acute illness or injury themselves, consumers have a new option to address on-demand healthcare needs without the expense, inconvenience and time so often associated with urgent and emergency care facilities.
Since their launch in 2013, DispatchHealth has treated thousands of patients in the Denver metro area while generating over $6 million in healthcare cost savings from avoidable ER visits and 911 transports. DispatchHealth provides care on the patient’s time and not the physicians time which translates to exceptional patient satisfaction scores. The service consistently receives a net promoter score (NPS) over 90, indicating high customer satisfaction and loyalty.
Centura Health’s partnership with DispatchHealth supports our mission to reach out to our patients and consumers beyond the walls of the hospital and to deliver the best quality care wherever they are, said Margaret Sabin, president of Centura Health South State Operating Group and Penrose-St. Francis Health Services, part of Centura. We know that health care does not always operate on a nine-to-five schedule, so expanding this service to Colorado Springs communities through Penrose-St. Francis services will support access to more affordable care.
This mobile health delivery model enables Centura Health and DispatchHealth to carry out their combined vision to deliver optimal health care value and support population health management. As a result, more people will receive the right care, at the right time, in the right place, for an affordable price. DispatchHealth services are available from 8 a.m. to 8 p.m., seven days a week, including holidays.
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About Centura Health
Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 6,000 physicians and 21,000 of the best hearts and minds in health care. Through our 17 hospitals, two senior living communities, health neighborhoods, physician practices and clinics, home care and hospice services, and Flight For Life Colorado, we are making the regions best health care accessible and affordable in every community we serve. We believe you can inspire the people you care about to live healthier lives by encouraging them to do the little things that can make a big difference. Were Centura Health, and we’re here for your health. For information on Centura Health or any of the facilities in our network, please visit Centura Health website.
A rapidly scaling Denver, Colorado-based company, DispatchHealth provides right-sized healthcare through the power of technology, convenience and service. DispatchHealth delivers on-demand healthcare services to a patient’s home, office or location or need. With a call, click or tap of an app, patients get a skilled medical team at their door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms. For more information, visit DispatchHealth website.
Director, strategic communications
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Read the full story here: https://www.centura.org/news/centura-health-and-dispatchhealth-partnership