DispatchHealth Achieves HITRUST Risk-based, 2-year Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements

DispatchHealth Press Release Thumbnail

Denver, Colo., January 20, 2022 – DispatchHealth, the nation’s first comprehensive in-home, high acuity medical care provider, today announced the organization has earned Certified status for information security by HITRUST for key implemented systems and platforms.

HITRUST Risk-based, 2-year (r2) Certified status demonstrates that DispatchHealth has met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places DispatchHealth in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST Assurance Program helps organizations address security and data protection challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“This certification represents DispatchHealth’s continued commitment to Information Security and Data Protection and Privacy, which is vital to us, our patients, and our partners,” said Jaclyn Miller, Head of Information Security and Information Technology at DispatchHealth. “By achieving HITRUST Risk-based, 2-year Certification we are pleased to demonstrate DispatchHealth’s commitment to the highest standards for health care data.”

“The HITRUST Assurance Program is the most rigorous available, consisting of a multitude of quality assurance checks, both automated and manual,” said Bimal Sheth, Executive Vice President, Standards Development & Assurance Operations, HITRUST. “The fact that DispatchHealth has achieved HITRUST Risk-based, 2-year Certification attests to the high quality of their information risk management and compliance program.”

About DispatchHealth 

Bringing the power of the hospital to the comfort of home™
DispatchHealth provides comprehensive and trusted medical care in the comfort of home to people with serious health concerns—with services that include same-day, urgent medical care; hospital alternative care; and recovery care. Our emergency medicine and hospitalist medicine trained care teams are equipped with all the tools necessary—including imaging and IV infusions—to treat common to complex injuries and illnesses in the home. DispatchHealth is partnered with most major insurance companies and works closely with primary care and specialty care providers, EMS, health systems, senior living facilities, and employers to deliver in-home care that reduces unnecessary emergency room visits, hospital stays and readmissions. Since the company’s inception in 2013, our expert medical teams have treated more than one million people in their homes across more than 30 states in the country—resulting in 58% emergency room avoidance, 8.5% 30-day hospital readmission, 98% patient satisfaction, and nearly $1.5 billion in medical cost savings. For more information, visit DispatchHealth.com.