Address your back & neck pain at home.

Back and neck pain making it too difficult to travel to the emergency room? DispatchHealth delivers urgent care for non-life-threatening urgent pain.

Phil Mitchell MD, MS
Medically reviewed by Phil Mitchell MD, MSOctober 3rd, 2019
DispatchHealth providers in the filed

Stay comfortable at home with DispatchHealth’s modern-day house call

Back and neck pain can be agonizing, which makes normal movement seem impossible. In some cases, it can leave you unable to move or even get out of bed. When your back or neck pain is flaring up, DispatchHealth can come to evaluate you and treat your non-life-threatening symptoms. Our qualified medical professionals will assess your condition while you stay in the comfort of your home. This is not an option if you need to travel to your local urgent care center or emergency room. DispatchHealth offers smarter care for your painful condition, and you’ll pay the same as you would at the urgent care clinic or a fraction of what you would at the emergency room. At the end of the home visit, DispatchHealth will make recommendations for next steps and send a detailed report to your primary care physician, home health agency, or living community to ensure continuity of care. We’ll also send your prescriptions to your pharmacy electronically, if needed. Download our app, give us a call, or request care on our website to get advanced medical care delivered to your doorstep.

If this is an emergency, please call 911 or go to the nearest emergency department.

Neck & back pain explained

The spine serves as a communication network which sends signals to and from the brain. It is incredibly important that the spine stays protected, which the muscles around the spine are tasked with doing. The majority of neck and back pain results from the tightening of muscles to support the spine. Slipped and herniated discs can also cause back and neck pain, and subsequent muscle stiffness while the body protects these injuries.

Getting an accurate diagnosis of your pain is the first step to feeling better. Treatment for the pain may include any combination of therapies, ranging from medication to acupuncture.

If left untreated

If left untreated, your neck and back pain can worsen and cause nerve damage. Long-term pain can also lead to muscle weakness, which puts you at risk for further injury. DispatchHealth is here when you need us—contact us today to request care at your home.

The DispatchHealth blog provides tips, tricks and advice for improving lives through convenient, comfortable healthcare.

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  • It was Easter Sunday and my daughter was really ill. I called DispatchHealth desperately - and they were open! They came out right away.
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    Sharon F.
  • I’ve used DispatchHealth several times, and the care is consistently great. I feel totally confident calling them.
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    Michelle B.
  • They brought everything you would see in an emergency room, but the emergency room was our bedroom! They set up an IV. They knew what they were doing. And they were very personable. We never felt rushed. And the insurance covered it all. We didn’t have to pay a dime.
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    Marie A.
  • I wasn’t sure if I should go to the ER. My doctor recommended DispatchHealth. It’s great for people like me who have COPD and other health issues. They tested my blood, ran COVID and flu tests, and even gave me IV fluids. Before leaving they sent a prescription to my pharmacy.
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    Steven L.
  • They did the ultrasound right there with my Dad on the bed. Didn’t have to go to the emergency room or anything. And the results went straight to his doctor. Very professional, just seamless. And they were very caring and compassionate.
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    Vilma S.
  • It was wonderful to know that someone would come to the house within a few hours. Every experience we’ve had with them has been excellent. Whenever they leave, they know how grateful we are that they came to our house and helped us.
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    Marianne K.
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