Delivering Your Medical Care During the Pandemic

Your safety is our top priority.

We are taking care of your urgent health needs during the COVID-19 pandemic so you can avoid crowded healthcare settings and limit your exposure to others.

Providers in PPE walking up to home

Our medical team arrives at your home with all the equipment and protective gear needed to treat common to complex injuries and illnesses during this crisis. From getting you stitched up to taking blood tests, we’re here to help.

Our teams can test for COVID-19. However, tests will be administered when our providers deem appropriate. For additional questions regarding COVID-19 testing and the cost associated, contact DispatchHealth.

Our teams can treat people that have tested positive for COVID-19. Our medical teams can evaluate and treat your symptoms and secondary conditions. We have nearly all the capabilities of an emergency room and can administer IV fluids, prescribe medication, and more.

Extensive protocols have been put in place to ensure medical teams are taking utmost precautions when treating patients. Our medical teams wear surgical masks, gloves, and protective eyewear for every patient encounter. For patients with respiratory and/or COVID-19 symptoms our teams also wear N95 respirator masks, gowns, and shoe covers. Additionally, we wipe down our medical cases and equipment before and after every visit, as well as disinfect the car. Plus, our teams follow strict guidelines for entering and exiting patient homes, and for disposing material used during patient care.

Think you have COVID-19?

According to the Center for Disease Control and Prevention (CDC), people with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

Symptoms may include:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever/Chills
  • Muscle Pain
  • Sore throat
  • New loss of taste or smell

However, this list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea. If you are concerned that you may have COVID-19, you can call DispatchHealth to get guidance on the next steps. We will let you know if it is appropriate to get a test and have our medical teams visit you at home, or if you need to head to the nearest emergency room.

Don’t have COVID-19 but still need urgent medical care?

If you or a loved one have an illness or injury unrelated to COVID-19, but don’t want to risk exposure to COVID-19 by leaving the house, you can get care delivered to your doorstep with DispatchHealth.

Our medical teams treat common to complex health issues so you can avoid crowded healthcare settings and limit your exposure to others. Whether it’s a fall, laceration or UTI – we can care for you at home during this stressful time.

Having trouble breathing?

If you’re having any of the following symptoms, call 911 or visit your nearest emergency department.

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

COVID-19 patient reviews

For Partners

Our processes and capabilities are evolving quickly during the COVID-19 pandemic. To learn how we can help your residents, patients, members and staff during this difficult time, contact our team

For Media

We’re uniquely positioned to help vulnerable people home and out of crowded areas environments during this crisis. Contact us to learn more about how we’re supporting the community.

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