DispatchHealth Saves Baystate Health an Estimated $1,729 Per Visit Within Risk-Population


When it comes innovation around population health management, Baystate Health is ahead of the curve. In 2018, they expanded their population health strategy to bring high-acuity care into the community and chose to partner with DispatchHealth.

“The DispatchHealth team had the expertise we needed, and I found comfort in the fact that in-home high-acuity care is their core business. This means we benefit from the focus and expertise of a trusted partner and can spend our time and energy on other mission-critical initiatives.” — Andrew W. Artenstein, M.D. Chief Physician Executive Baystate Health

Learn how Baystate:

  • Integrated the new service across the health system to provide high-acuity medical care in the home with exceptional patient satisfaction

  • Treated patients at an appropriate level of care to save an estimated $1,729 per visit in their risk-population

  • Used DispatchHealth within specific service lines like behavioral health and primary care and during the COVID pandemic to provide safe personal care in home

Read the success story here.

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