DispatchHealth caregivers walking up to a patients house

Ontario urgent medical care & COVID testing

DispatchHealth arrives fully equipped to test and treat everything an urgent care can, at the same cost as an urgent care visit. Proudly providing same-day medical care to adults and children throughout Ontario. Open 365 days a year.

 

Urgent medical care has arrived

Experience relief when our medical team arrives at your door. DispatchHealth is much more than an urgent medical care provider, offering many of the same services as an emergency room.

  • Typically the same cost as an urgent care visit
  • Open 7 days a week, including holidays
  • 8 AM - 10 PM
We test and treat a wide range of illnesses and injuries, including:

  • Infections
  • Flu
  • Pneumonia
  • Migraines
  • Dehydration
  • UTIs
  • COPD
  • COVID-19

How it works

Getting an urgent medical care appointment in Ontario has never been easier

1
Book an appointment
Book online in minutes or give us a call. We’ll ask about your symptoms and give you a time frame for our arrival (typically the same day).
2
Get care
Our medical professionals comes to you, with remote support from an emergency medicine doctor always just a call away.
3
We handle the rest
We take care of follow-ups like calling in prescriptions, updating your doctor, and billing through your insurance company.

Insurance we accept

DispatchHealth accepts most major insurance plans in the areas we serve, including Medicare Advantage and Managed Medicaid.

Common urgent medical care questions

What does DispatchHealth treat in Ontario?

DispatchHealth’s qualified practitioners provide in-home urgent treatment for a wide array of non-life-threatening medical conditions. We cater to just about everyone, from babies ages three months and older to seniors, and are at work 365 days a year to meet the medical needs of busy people like you.

To see a full list of all conditions and symptoms we treat, click here.

How quickly does the medical team arrive at my home in Ontario?

When you schedule your appointment, we’ll ask about your symptoms and give you a time frame for our arrival - typically the same day. Please note that the ETA may vary depending on the number of patient visits we have that day. When you call to schedule a visit, you will be given an approximate arrival time.

Does DispatchHealth provide x-rays?

DispatchHealth can arrange imaging services, such as x-ray and ultrasound, for qualified patients. However, imaging services will not be delivered at the time of your initial visit. Imaging is usually completed 1-3 days after your visit and may be performed either in your home or residence (if you qualify for this service) or at a separate outpatient imaging center.

Patients qualify for mobile imaging in the home or residence if they are unable to transfer to a brick-and-mortar location due to physical and/or mental difficulties. Their provider will need to provide a reason for portability in the documentation.

How much does urgent medical care cost with DispatchHealth ?

A visit with DispatchHealth costs roughly the same as a walk-in Ontario urgent care visit. The percentage of the total bill you’re responsible for is determined by your insurance plan. Note that if you have a high deductible plan, you will need to meet your deductible before your insurance will cover the cost.

What if I don’t have insurance?

If you do not have or we are not contracted with your insurance company, DispatchHealth accepts payment of a flat rate of $375 at the time of treatment via credit card. This flat rate is for everything that we do, which includes medications administered, procedures performed, and on-site lab tests obtained. At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services. Payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account account (FSA) payments.

How do I book an appointment in Ontario?

Booking an appointment with us is easy! Simply give us a call or click here.

How are your Ontario medical teams taking precautions during COVID-19?

Our teams wear surgical masks and gloves for every patient encounter. For patients with respiratory and/or COVID-19 symptoms, our teams also wear N95 respirator masks, eye protection, gowns, and shoe covers. Our teams follow strict guidelines for entering and exiting patient homes, and we thoroughly disinfect our kits and cars after every patient visit. Learn more about our COVID-19 response.

What time can I get urgent medical care near me?

DispatchHealth provides urgent medical care in the Ontario during the hours of:

  • Open 7 days a week, including holidays
  • 8 AM - 10 PM
  • Join thousands of happy patients