Employers Are Offering In-Home Medical Care Benefits to Their Employees and It’s Paying Off

Arriving at family home

All over the globe, employers are allowing their employees to work from home in the midst of the coronavirus (COVID-19) pandemic. And with no end date for the pandemic in sight, it’s becoming more and more apparent to employers that things won’t return to business as usual as quickly as they thought—if at all. The CEO of Twitter, for example, recently announced that employees can remain remote even after the pandemic subsides. Adjusting to the “new normal,” as it’s been called, has required many employers to shift their processes to accommodate a growing remote workforce—a necessary precaution to keep employees safe and healthy in the times of the coronavirus (COVID-19).

That means more than simply expanding VPN access, however. Employing a remote workforce comes with a number of other considerations, one of the most important, given the spread of the coronavirus (COVID-19), is medical benefits. Even employers without remote workers have begun including in-home medical care in their benefits packages—and it’s paying off.


Why Employees Love In-Home Medical Care

Despite the fact that states are reopening across the country, many are still concerned about the coronavirus (COVID-19), deciding to personally maintain social distancing measures as much as possible until a vaccine becomes available. But medical needs don’t stop—people still require care for high-acuity illnesses and issues. In-home medical care is the answer to these trying times. Employees appreciate access to in-home medical care because it’s:

  • Accessible – DispatchHealth is available seven days per week, 365 days a year. We’re easily reached via our app, our website, or a phone call, and our team will arrive within just a couple of hours after receiving a care request.
  • Comfortable – No one likes spending hours on end in waiting rooms—especially during a pandemic. DispatchHealth allows your employees to receive the care they need in the comfort and safety of their own home.
  • Thorough – We’ll prescribe any necessary prescriptions, update your employees’ primary and specialty care doctors, and handle billing.
  • In-network – Employees appreciate the ease of visiting an in-network medical provider. DispatchHealh is in-network with most major insurance carriers and costs the same as a walk-in urgent care visit.

The Pros of Offering In-Home Medical Care to Your Employees

During the coronavirus (COVID-19) crisis, employees across the nation are looking to their employers to help them get through it with compassion. Offering in-home medical care benefits to your employees is one such way to show your employees you care about their safety and comfort without affecting your bottom line. Partnering with DispatchHealth offers you a number of benefits as an employer, including:

A Positive Employee Rating

According to one report, 78% of employees are more likely to remain with their company if offered a benefits package they love. Paired with the fact that it costs 150% of a mid-level employee’s salary to replace them, it becomes clear that the medical benefits you offer your employees does affect your bottom line. And at DispatchHealth, we maintain a Net Promoter Score (NPS) of 95, while the healthcare industry’s average is >30.

Reduced Employee Absenteeism

In 2018, 4.2 million American workers had illness-related work absences. Simply put, it’s tough to schedule doctor’s appointments around a full-time work schedule. The flexibility of in-home medical care can drastically reduce employee absenteeism by making it easy for employees to fit medical care into their schedules.

Reduced Costs

Did you know that as many as 27% of emergency room visits in the U.S. could have been treated at a less expensive healthcare setting, like urgent care? Our in-home medical care, which treats everything an urgent care clinic can and the majority of things an emergency room can, will reduce your company’s total cost of care by diverting unnecessary ER visits. There’s also no additional cost for administration nor plan design change required.


Let’s Partner Up

The coronavirus (COVID-19) has put both employees and employers in difficult situations. Fortunately, DispatchHealth is here to help. Partnering with us can help provide the compassionate and safe medical care your employees need right now while still offering your company much-needed savings and a wide variety of other benefits. We can also treat patients who have tested positive for coronavirus (COVID-19) safely at home, helping to contain the virus so they don’t bring it back to the office while still allowing you to keep them on the team. To learn more about partnering with DispatchHealth to provide in-home medical care for your employees, contact us today.


DispatchHealth relies only on authoritative sources, including medical associations, research institutions, and peer-reviewed medical studies.

Sources referenced in this article:

  1. https://www.forbes.com/sites/rachelsandler/2020/05/12/twitter-to-allow-employees-to-work-from-home-after-coronavirus/#249353653e9f
  2. https://www.willistowerswatson.com/en-US/insights/2018/08/employee-and-employer-satisfaction-with-group-benefit-marketplaces-survey-results
  3. https://www.tlnt.com/what-was-leadership-thinking-the-shockingly-high-cost-of-employee-turnover/
  4. https://www.bls.gov/opub/ted/2018/4-point-2-million-workers-have-illness-related-work-absences-in-january-2018.htm?view_full
  5. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3412873/
The DispatchHealth blog provides tips, tricks and advice for improving lives through convenient, comfortable healthcare.

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