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Q&A – Myth 2: DispatchHealth isn’t qualified to see my patients.

DispatchHealth treating senior patient

Myth 2: DispatchHealth Isn’t Qualified to See My Patients 

Delivering high-quality medical care in the comfort of our patients’ homes is our mission at DispatchHealth. So whether a patient is feeling too sick to leave home to visit their doctor or needs care at a time their primary care provider’s office is closed, we’re here to help. One of our medical teams will arrive within hours, ready to deliver top-notch care when our patients need it most. 
 

We understand that primary care providers may have questions about our medical teams. For example, are they qualified to see patients who may have complex or chronic health conditions? What types of medical professionals comprise a DispatchHealth team? What treatments can they provide to patients? We’re here to bust the myth that our medical teams aren’t qualified to treat your patients and explain how we proudly align with many primary care physicians and provider groups to deliver well-rounded care. 

 

The Makeup of a DispatchHealth Medical Team 

DispatchHealth’s medical teams consist of board-certified physicians, physician assistants, and nurse practitioners with significant experience evaluating acute injuries and illnesses. When a patient requests a visit, the medical team that arrives at their doorstep will include a physician assistant or nurse practitioner and a medical technician. There is also always a board-certified emergency medicine physician available virtually to collaborate on the patient’s care.  

 

The Conditions We Treat 

Our medical teams are equipped to treat a wide range of common to complex injuries and illnesses. DispatchHealth can treat everything that an urgent care center can treat—and more. Some of the more common conditions we treat include: 

 

  • Asthma attacks 
  • Bedsores and pressure ulcers 
  • Bronchitis 
  • COPD exacerbations 
  • COVID-19 
  • Cuts and lacerations requiring stitches 
  • Excessive vomiting 
  • Fevers 
  • The flu (influenza) 
  • Food poisoning 
  • Migraines 
  • Minor fractures, sprains, and strains 
  • Nosebleeds  
  • Shortness of breath 
  • Sinus infections 
  • Strep throat 
  • Urinary tract infections (UTIs) 

The Treatments We Complete 

Our qualified medical teams always arrive at our patients’ homes with fully equipped medical kits in tow. Our kits are stocked with many medical tools and technologies found in an emergency room, including a 12-lead EKG machine, orthopedic supplies, IV supplies, medication, wound kits, and respiratory tools. 
 Our teams are also prepared to take basic medical tests, such as blood tests, pregnancy tests, COVID-19 tests, flu tests, strep tests, and urinalysis, among many other diagnostics. They can also take care of minor medical procedures, including breathing treatments, catheter placements, G-tube placements, and abscess lancing.  

Partner With DispatchHealth 

DispatchHealth’s medical teams are highly qualified to treat all kinds of acute and chronic medical conditions, even complex cases. We partner with primary care physicians, provider groups, and care management groups to ensure their patients always receive the care they need when they need it. What’s more, we will send a detailed clinical report to the relevant providers on a patient’s care team to ensure seamless continuity of care and always recommend that patients follow up with their primary care providers after our visit. 
 

To partner with DispatchHealth, contact us today. We’d love to discuss how we can extend the reach of your clinical team and help your patients receive timely medical care when they need it most. 

For life-threatening and time-sensitive injuries and illnesses, call 911 or go to the nearest emergency room. DispatchHealth shouldn’t be used in a life-threatening emergency and doesn’t replace a primary care provider.