DispatchHealth Opens in Raleigh-Durham

RDU Cover Photo

Calling all Raleigh-Durham, NC, residents: Afraid to head to the ER during the COVID-19 crisis? Wish there was an ER alternative for your elderly loved one or child with special needs? DispatchHealth has the solution and we’re coming to the

Raleigh-Durham area on October 29th, 2020.

We bring complex medical care out of an expensive hospital setting and right to your door. This enables you to be safely treated and recover faster at a dramatically lower cost.

With 23 locations nationwide already, we’re excited to start serving the Raleigh-Durham community this October—and to keep growing! We’re also opening in a handful of other markets this year, making it our mission to provide convenient, at-home healthcare to people in need all across the country.

DispatchHealth: Offering On-Demand, In-Home Healthcare Services


At DispatchHealth, we serve everyone who could benefit from convenient, at-home healthcare services. This includes (but isn’t limited to):

  • People with special needs
  • People with mobility impairments
  • People with Alzheimer’s and other forms of dementia
  • People who have had a stroke
  • And others!

We offer pediatric care, as well, providing personalized medical attention for your child if you can’t (or don’t want to) visit the emergency room.

Equipped with almost all of the same gear you’ll find in an emergency room, we can treat almost everything an ER can. From COPD exacerbations to pneumonia, from the flu to UTIs and even COVID-19, we can treat simple to complex conditions and illnesses in the comfort of your own home. We are, of course, taking extensive measures to protect our patients and staff from

COVID-19 by wearing personal protective equipment (PPE) and thoroughly sanitizing our gear and vehicles between visits, among other things.

Why Choose DispatchHealth?

When you head to the ER, you can expect long wait times, germy waiting rooms, and a major inconvenience to your day—especially if you’re not up to getting behind the wheel of a car or if you’re taking care of someone who has a hard time leaving the house. DispatchHealth brings the medical attention you need to your doorstep, allowing you or your loved one to receive necessary urgent healthcare services without having to leave the house.

We accept most major forms of medical insurance—including Medicare and Medicaid—and offer an affordable flat rate for uninsured patients. In fact, most patients report spending about the same they’d spend on a walk-in urgent care visit.

Similar to the ER, we can suture wounds, take blood tests, and prescribe medication. We’re also sure to send detailed medical reports to primary care providers and assisted living facilities to ensure complete continuity of care.

A Few Words From Local Leader Alex Kronk

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Alex Kronk, Market Operations Manager

Alex Kronk, Market Operations Manager[/caption] Alex Kronk, Market Operations Manager for our new Raleigh-Durham location, has a few things to say about this exciting expansion:

Why is DispatchHealth launching in the Raleigh-Durham area?

“Just as with every other area of the country, Raleigh-Durham has a healthcare system burdened by inappropriate utilization and high costs. The greater Triangle area is home to the capital of North Carolina and is one of the fastest growing regions of the country. The area is also nationally recognized for research and innovation, a complement to DispatchHealth’s innovative care delivery model.”

How will DispatchHealth make an impact on healthcare in the Raleigh-Durham area?

“DispatchHealth will be able to make an immediate impact in Raleigh-Durham by providing convenient, affordable care in our patients’ homes. On a larger scale, DispatchHealth will lower the total cost of care for our patients and partners while helping them avoid unnecessary visits to the emergency department. Our hope is to also fill a gap in COVID-19 testing and symptom treatment as we continue to fight this pandemic.”

Anything else you’d like to share about DispatchHealth’s expansion into North Carolina?

“We have an amazing clinical team and very excited partners who think we can make an immediate impact.”

Get in Touch

Need a visit from us, or have a question? Don’t hesitate to reach out! Simply give us a call at 919-897-8784, download our app, or request care on our website to receive the medical attention you need on your doorstep within a few hours.

Looking to partner with us? Contact Alex Kronk at alex.kronk@dispatchhealth.com.

The DispatchHealth blog provides tips, tricks and advice for improving lives through convenient, comfortable healthcare.

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