DispatchHealth is proud to team up with Humana to bring medical care directly to the homes of Humana Medicare Advantage members. A home visit with DispatchHealth is the same out-of-pocket cost as an office visit to an in-network urgent care center.
Stay Home, Stay Safe, Let DispatchHealth Come to You
- Open 7 days a week, 8 a.m. – 10 p.m.
- Treating nearly everything an emergency room can
- DispatchHealth does not offer the flu shot or other immunizations
How DispatchHealth Works
Request a visit
Call 833-788-1366 to request a visit. A member of DispatchHealth’s team will talk through your symptoms and determine if it’s safe to treat you at home.
DispatchHealth Comes to You
DispatchHealth’s medical team arrives within a few hours, ready to treat your illness or injury in the privacy and comfort of your home.
DispatchHealth Handles the Rest
DispatchHealth will call in your prescriptions, update your doctor and handle billing with Humana.
What DispatchHealth Treats
- Asthma Attacks
- Back, Neck & Joint Pain
- Bed Sores & Pressure Ulcers
- Boils & Abscesses
- Catheter Problems & Malfunctions
- Crohn’s Disease Exacerbations
- Congestive Heart Failure (CHF)
- COPD Exacerbations
- Cuts & Lacerations that Require Stitches
- Dizziness & Vertigo
- Edema (fluid buildup)
- Excessive Vomiting
- Eye Infections & Injuries
- Flu (Influenza)
- Food Poisoning
- Head Injuries
- Heart Palpitations
- High Fevers
- Inability to Urinate
- Infected Wounds & Ulcers
- Injuries Resulting from Falls
- Kidney Stones (with known history)
- Minor Fractures; Sprains, Strains & Bruises
- Severe Constipation
- Severe Cough & Croup
- Severe Migraines
- Severe Skin Infections (Including Cellulitis)
- Shortness of Breath
- Sinus Infections
- Strep Throat
- Upper Respiratory Infections
- Urinary Tract Infections (UTI)
- Viral Infections
- Weakness or Fatigue
- And more
What DispatchHealth Does Not Treat
If the patient is experiencing any of the following sypmtoms, call 911.
- Chest pain
- Intentional overdose or suicidal thoughts
- Loss of consciousness
- Loss of vision
- Moderate to severe shortness of breath
- Rectal bleeding
- Severe abdominal pain
- Stroke symptoms: numbness or weakness on one side, difficulty speaking, swallowing or walking
- Vomiting blood
DispatchHealth is currently available to Humana members in 23 markets, with more being added:
What DispatchHealth Patients Are Saying
Having DispatchHealth was such a gift to our family! We had spent 3 months in hospitals and rehab, and the trips back and forth had become wearing. DispatchHealth was easy to arrange, prompt, courteous, and efficient. It was so nice not to have to drive to an urgent care or emergency room, and it saved my husband’s energy. Thank you so much for this service!
– Layton S
I was very comfortable having DispatchHealth’s medical team at my home, especially during this crisis since I’m 82 years old and immune compromised. They made me feel safe and cared for. They were well prepared with all the necessary PPE and medical equipment. I highly recommend them.
– Stella R
Great experience! I was concerned about a possible infection, and it was after hours and going into a weekend. DispatchHealth was at my home within an hour from making the call, did a complete exam, took samples for cultures, called in a prescription, and even gave me a start -dose of meds. Couldn’t be mor impressed!
– Deborah K
This team was knowledgeable, seasoned and kind. My mother who has a rare neurological disease needed IVfluids, labs, and pain meds. All of this was accomplished from the comfort of home. My heart was so heavy for my mom and I didn’t want to bring her to an ER and expose her to COVID or have her lay on a gurney in her frailty. Luckily, with DispatchHealth, she could stay comfortable at home. Thank you, DispatchHealth!
– Barbara O
I had such an amazing experience with DispatchHealth. It was easy to schedule a call, go through my symptoms and have a medical team come to my home that afternoon. They were so caring, informative and professional. Right now it’s hard to find prompt medical care, but DispatchHealth made it a stress-free process. Thank you!
– Catherine N
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Humana is a Medicare Advantage [HMO, PPO and PFFS] organization. Humana is also a Coordinated Care plan with a Medicare contract and a contract with the Medicaid program. Enrollment in any Humana plan depends on contract renewal. Other Providers are available in the Humana network. Provider may also contract with other Plan Sponsors.
At Humana, it is important you are treated fairly. Humana Inc. and its subsidiaries comply with applicable Federal Civil Rights laws and do not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender, gender identity, ancestry, marital status or religion.
English: ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-877-320-1235 (TTY: 711).
Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-320-1235 (TTY: 711).
繁體中文 (Chinese): 注意：如果您使用繁體中文 ，您可以免費獲得語言援助服務 。請致電 1-877-320-1235 (TTY：711).